Differentiated Real-Time Data Services for E-Commerce Applications

The demand for real-time e-commerce data services has been increasing recently. In many ecommerce applications, it is essential to process user requests within their deadlines, i.e., before the market status changes, using fresh data reflecting the current market status. However, current data services are poor at processing user requests in a timely manner using fresh data. To address this problem, we present a differentiated real-time data service framework for e-commerce applications. User requests are classified into several service classes according to their importance, and they receive differentiated real-time performance guarantees in terms of deadline miss ratio. At the same time, a certain data freshness is guaranteed for all transactions that commit within their deadlines. A feedback-based approach is applied to differentiate the deadline miss ratio among service classes. Admission control and adaptable update schemes are applied to manage potential overload. A simulation study, which reflects the e-commerce data semantics, shows that our approach can achieve a significant performance improvement compared to baseline approaches. Our approach can support the specified per-class deadline miss ratios maintaining the required data freshness even in the presence of unpredictable workloads and data access patterns, whereas baseline approaches fail. Supported, in part, by NSF grants EIA-9900895, CCR-0098269, and IIS-0208758. 1